CLUTCH PLATFORM
One seamless platform for your AI retention and loyalty marketing, customer activation, and analytics
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Customer Data Platform
Programs are only as powerful as the data-driving them behind the scenes. Empower your decisions by consolidating siloed data sources into a single platform that organizes and actions the data with Machine Learning.
Work smarter not harder with AI embedded throughout the platform to increase the profits of your marketing decisions
Utilize Machine Learning to automatically organize customers into audience segments defined by shopping behaviors and other key attributes
Let your smart data work for you by updated audience segmentations in real-time
Consolidate data with built-in integrations and an open source API framework
AI Loyalty Management
Embrace the future of experiential loyalty by making your customers feel seen. Utilize Machine Learning to individualize loyalty journeys to tailor the right engagement at the right time without the heavy lift of significant program design.
Use custom audience segments to ensure your loyalty programs are tailored to each customer
Set up automated triggers to move customers between multiple life cycle journeys depending on their shopping behavior
Utilize an intuitive campaign builder to create loyalty campaigns quickly
Cover any program complexity to build the right campaign for your business whether traditional, or experiential
Gift Cards & Stored Value
Strategic Stored Value can grow your customer base, reveal anonymous buyers, and quickly convert first time customers into repeat buyers.
Reduce friction in the customer experience by enabling redemption across email, sms, ecommerce and Brick & Mortar
Decrease the percentage of anonymous buyers by allowing customers to consolidate multiple gift cards or credits into a single digital account
Support stored value at scale across both digital and physical locations both domestic and internationally
Utilize Machine Learning to identify potential fraudulent spending behaviors
Offer Management
Automate offers to send in real-time while using event-based triggers such as items left in cart or a completed transaction
Protect margins by using Machine Learning to personalize the offer to your customer while maintaining profitability
Rely on Machine Learning for comprehensive analytics and rapid optimizations to improve the performance of future offers
Gain detailed analytics on the performance of your offers and track the KPIs that mean the most to your business objectives
Marketing Orchestration
Seamlessly integrate omnichannel communications with your programs to create real-time, individualized engagements with your customers.
Automate personalized messages at the right time by creating trigger rules that activate in real-time
Use an intuitive drag-and-drop builder to quickly design compelling content. Spend less time writing emails, and more time selling
Communicate with your customers in the channel they use the most by enabling SMS, and email
Cut the workload by leveraging generative AI to create content on the fly and optimize send times
40+ Pre-built integrations
Connect everything in one place
Clutch integrates with over 40 partners and with our open API framework you can connect to any tool you need
