News & Resources

Healthcare Is Still Stuck in 1998: It’s Time to Curate the Patient Experience Like Spotify Curates Music

Healthcare Is Still Stuck in 1998: It’s Time to Curate the Patient Experience Like Spotify Curates Music

The future of healthcare engagement isn’t about sending more messages. It’s about sending the right ones, in the right sequence, with the right relevance. Healthcare doesn’t need more tech. It needs more intentionality. It’s time to stop pushing information and start designing journeys.

Healthcare Is Still Stuck in 1998: It’s Time to Curate the Patient Experience Like Spotify Curates Music

Healthcare Is Still Stuck in 1998: It’s Time to Curate the Patient Experience Like Spotify Curates Music

Behavior Change at Scale: A Hybrid Approach Using TTM, COM-B, and Nudge Theory on the Clutch Platform

Behavior Change at Scale: A Hybrid Approach Using TTM, COM-B, and Nudge Theory on the Clutch Platform

Smithland Cares: Giving Back on Every Transaction

Smithland Cares: Giving Back on Every Transaction

Practical Uses of AI in Customer Loyalty: Affinity Segments

Practical Uses of AI in Customer Loyalty: Affinity Segments

Practical Uses of AI in Customer Loyalty: Product Recommendations

Practical Uses of AI in Customer Loyalty: Product Recommendations

Loyalty Programs Made Simple with Clutch

Loyalty Programs Made Simple with Clutch

Unlocking Customer Experience and Loyalty with Shopify POS UI: A Panel with Shopify, Clutch, and Endear

Unlocking Customer Experience and Loyalty with Shopify POS UI: A Panel with Shopify, Clutch, and Endear

Clutch Unveils First Phase of “Clutch Active Marketing Intelligence” - Redefining AI-Driven Customer Engagement

Clutch Unveils First Phase of “Clutch Active Marketing Intelligence” - Redefining AI-Driven Customer Engagement

Clutch Has Integrated With Shopify to Power CDP, AI Loyalty, and Retention Marketing for Omnichannel Retailers

Clutch Has Integrated With Shopify to Power CDP, AI Loyalty, and Retention Marketing for Omnichannel Retailers

A Tale of Two Retailers: Avoiding Customer Churn

A Tale of Two Retailers: Avoiding Customer Churn

Clutch and Care Continuity Announce Strategic Partnership to Enhance Patient Care and Transportation Solutions

Clutch and Care Continuity Announce Strategic Partnership to Enhance Patient Care and Transportation Solutions

Why Client Retention Is More Important Than Ever in 2025

Why Client Retention Is More Important Than Ever in 2025

Building Customer Loyalty Platforms Can Support E-Commerce Businesses

Building Customer Loyalty Platforms Can Support E-Commerce Businesses

Marketing Maturity in Depth: Platform Automation

Marketing Maturity in Depth: Platform Automation

Beyond Points: Building Loyalty Through Experiences

Beyond Points: Building Loyalty Through Experiences

Marketing Maturity In Depth: Data Centric stage

Marketing Maturity In Depth: Data Centric stage

The Clutch Maturity Curve: Road to Human-Centered Marketing

Check out our interactive e-book on the future of B2C marketing.

Maximizing Business Growth: A Deep Dive into Customer Loyalty and Retention Marketing

Maximizing Business Growth: A Deep Dive into Customer Loyalty and Retention Marketing

4 Ideas to Improve Customer Loyalty Programs in 2023

4 Ideas to Improve Customer Loyalty Programs in 2023

6 Ways to Drive More Revenue from Your Gift Card Program

6 Ways to Drive More Revenue from Your Gift Card Program

Loyalty Fraud: How to Spot it and Stop it

Loyalty Fraud: How to Spot it and Stop it

Why Loyalty Programs Fail: Here’s What Not to Do

Why Loyalty Programs Fail: Here’s What Not to Do

From Like to Love: Creating Emotional Loyalty

From Like to Love: Creating Emotional Loyalty

Five Growth Strategies for Cannabis Retailers

Five Growth Strategies for Cannabis Retailers

Up Your Gift Card Game in Time for the Holidays

Up Your Gift Card Game in Time for the Holidays

Marketing Beyond Markdowns: How to Stay Competitive in Ecommerce without Relying on Price

Marketing Beyond Markdowns: How to Stay Competitive in Ecommerce without Relying on Price

7 Ways to Create a Seamless Customer Experience with Mobile

7 Ways to Create a Seamless Customer Experience with Mobile

Clutch Unveils First Phase of “Clutch Active Marketing Intelligence” - Redefining AI-Driven Customer Engagement

Clutch Unveils First Phase of “Clutch Active Marketing Intelligence” - Redefining AI-Driven Customer Engagement

Clutch Has Integrated With Shopify to Power CDP, AI Loyalty, and Retention Marketing for Omnichannel Retailers

Clutch Has Integrated With Shopify to Power CDP, AI Loyalty, and Retention Marketing for Omnichannel Retailers

Clutch and Care Continuity Announce Strategic Partnership to Enhance Patient Care and Transportation Solutions

Clutch and Care Continuity Announce Strategic Partnership to Enhance Patient Care and Transportation Solutions

Spotlight: Customer Loyalty Programs

Spotlight: Customer Loyalty Programs

Newstore Podcast Featuring Andy O’Dell

Newstore Podcast Featuring Andy O’Dell

Clutch And Microsoft Business Applications Develop Strategic ISV Partnership

Clutch And Microsoft Business Applications Develop Strategic ISV Partnership

New Seasons Market Named Award Finalist

New Seasons Market Named Award Finalist

Earth Day Inspiration from Clutch Customers!

Earth Day Inspiration from Clutch Customers!

New Seasons’ Gift It Program Generates $30K for Local Organizations

New Seasons’ Gift It Program Generates $30K for Local Organizations

Four Decades of Black Friday

Four Decades of Black Friday

Smithland Cares: Giving Back on Every Transaction

Smithland Cares: Giving Back on Every Transaction

Practical Uses of AI in Customer Loyalty: Affinity Segments

Practical Uses of AI in Customer Loyalty: Affinity Segments

Practical Uses of AI in Customer Loyalty: Product Recommendations

Practical Uses of AI in Customer Loyalty: Product Recommendations

Loyalty Programs Made Simple with Clutch

Loyalty Programs Made Simple with Clutch

Unlocking Customer Experience and Loyalty with Shopify POS UI: A Panel with Shopify, Clutch, and Endear

Unlocking Customer Experience and Loyalty with Shopify POS UI: A Panel with Shopify, Clutch, and Endear

A Tale of Two Retailers: Avoiding Customer Churn

A Tale of Two Retailers: Avoiding Customer Churn

Why Client Retention Is More Important Than Ever in 2025

Why Client Retention Is More Important Than Ever in 2025

Building Customer Loyalty Platforms Can Support E-Commerce Businesses

Building Customer Loyalty Platforms Can Support E-Commerce Businesses

Marketing Maturity in Depth: Platform Automation

Marketing Maturity in Depth: Platform Automation

Beyond Points: Building Loyalty Through Experiences

Beyond Points: Building Loyalty Through Experiences

Healthcare Is Still Stuck in 1998: It’s Time to Curate the Patient Experience Like Spotify Curates Music

Healthcare Is Still Stuck in 1998: It’s Time to Curate the Patient Experience Like Spotify Curates Music

Behavior Change at Scale: A Hybrid Approach Using TTM, COM-B, and Nudge Theory on the Clutch Platform

Behavior Change at Scale: A Hybrid Approach Using TTM, COM-B, and Nudge Theory on the Clutch Platform

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