Loyalty Management
Sell more with individualized journeys for effective customer retention
Loyal customers spend 3x compared to the rest of your customer base. Nurture personalized customer journeys and use real-time data with Artificial Intelligence to affect customer behaviors and drive loyalty.
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78% of consumers expect personalized experiences based on their interactions
Connect with your customers and create experiences they will rave about. Use built-in Machine Learning algorithms that accurately forecast behavior to minimize churn and increase loyalty.
AI Led Customization
Individualized Buyer Journeys
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Minimize Churn
Custom Campaign Design
Tailor loyalty programs to your brand
Set up traditional programs or use an intuitive rule based designer to create custom loyalty programs.
Issue bankable points based on your own defined activities such as birthday gifts, dollars spent, cart size or store visit frequency.
Establish membership levels or tiers to provide different benefits at each level while driving customer engagement for upgraded membership status.
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Reward your most loyal customers with exclusive experiences like VIP events, early access to products, free shipping, dedicated services, and more.
Run Concurrent Programs
Turn transactional loyalty into emotional loyalty
Build deep relationships with your customers by creating truly individualized loyalty journeys that strengthen the customer experience.
Improve customer communication by learning how they like to engage with your content. Target your customers through all available channels to create seamless loyalty experiences.
Switch customers between journeys automatically based on real-time behavior, enabling a truly unique experience for every customer.
Gain immediate insights into the success of your loyalty programs using Machine Learning. Make quick adjustments to improve ROI and customer engagement.
Integrations
Connect everything in one platform
Clutch has purpose-built integrations with over 40 partners.
With our open API software you can easily connect with Clutch, no matter what tools you use.
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